Last Updated: May 5, 2026
Welcome to TeeTales (accessible via teetales.in). We value your trust and are committed to protecting your personal data in compliance with the Digital Personal Data Protection Act (DPDP), 2023.
1. Information We Collect
To provide you with the best experience and fulfill your t-shirt orders, we collect:
- Identity Data: Name, date of birth (optional, for birthday rewards).
- Contact Data: Shipping address, billing address, email address, and phone number.
- Transaction Data: Details about payments to and from you and details of t-shirts you have purchased from us.
- Technical Data: IP address, login data, browser type, and location (for delivery estimates).
2. Purpose of Collection (Why We Need Your Data)
We process your data only when we have a legal basis (your consent or “legitimate use”) to do so:
- Order Fulfillment: To process and deliver your t-shirts and provide order updates.
- Customer Support: To manage returns, refunds, or size exchanges.
- Marketing: To send you updates on new collections or sales (only if you opt-in).
- Security: To prevent fraudulent transactions on our website.
3. How We Share Your Data
We do not sell your personal data. We only share it with trusted partners necessary for our business:
- Logistics Partners: To deliver your t-shirts (e.g., Delhivery, BlueDart).
- Payment Gateways: To process secure payments (e.g., Razorpay, PayU). We do not store your credit card or UPI details on our servers.
- Analytics: To understand how visitors use our site (e.g., Google Analytics).
4. Your Rights Under DPDP Act
As an Indian consumer, you have the following rights:
- Right to Access: You can ask for a summary of the personal data we hold about you.
- Right to Correction/Erasure: You can ask us to update incorrect info or delete your data once your order is complete.
- Right to Withdraw Consent: You can opt-out of marketing emails at any time via the “Unsubscribe” link.
- Right to Grievance Redressal: If you have concerns, you can contact our Grievance Officer.
5. Data Security
We implement “Reasonable Security Safeguards” to protect your data from unauthorized access or breaches. In the unlikely event of a data breach, we are mandated to notify the Data Protection Board and you as per the law.
6. Cookies
We use cookies to keep track of your shopping cart and to improve your browsing experience. You can choose to disable cookies in your browser settings, though some site features may stop working.
7. Contact Our Grievance Officer
If you have questions about this policy or want to exercise your data rights, please contact:
Email: [support@teetales.in]